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starplatinum87's avatar
starplatinum87
New member | Level 2
7 years ago

Cannot uncheck Read-Only checkbox for my Dropbox folder (Jupyter Notebooks Can't Save)

Hello, Platform: PC Windows 10 When I attempt to uncheck the "Read-only (Only applies to files in folder)" box under the Properties of my Drobox folder on my PC, after I apply the change and then...
Error Messages
Third Party Integrations
  • Jane's avatar
    Jane
    7 years ago
    Hello again, I’m just circling back here to keep the thread updated with the troubleshooting steps that fixed the issue for you starplatinum87 for anyone else experiencing the same behavior in the future! 
     
    To proceed with that, you may try re-installing our desktop app anew, that’ll probably fix incorrectly set permissions. Before doing so, you’d better disable any Security/Antivirus programs may be running in the background & give our offline installer a try from the link below: 
     
    Cheers! 
Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 years ago
Weird one.

Have you tried closing Dropbox and then trying to change the preferences before restarting Dropbox
  • starplatinum87's avatar
    starplatinum87
    New member | Level 2
    7 years ago

    Hello! Just gave what you suggested a try. Killed the main app and all tasks, unchecked the box, applied the change, restarted. Same result unfortunately. It just will not accept the box being unchecked it seems. 

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hey starplatinum87, that’s a very interesting behavior & I’d happily put that to the attention of a specialized team member!
       
      In order to further advise how to best resolve the syncing issue you’ve described, I’d suggest continuing this discussion via email & for that reason I’ve made sure to create a Support Request on our system on your behalf (gathering all info you’ve included in your previous post here). 
       
      Whenever you find some time, please check your inbox for my email & I’ll make sure to promptly follow-up with you.
       
      Thanks for reaching out on the Community on this question & I’ll be awaiting your next message, so as to move forward on the matter together!
    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hello again, I’m just circling back here to keep the thread updated with the troubleshooting steps that fixed the issue for you starplatinum87 for anyone else experiencing the same behavior in the future! 
       
      To proceed with that, you may try re-installing our desktop app anew, that’ll probably fix incorrectly set permissions. Before doing so, you’d better disable any Security/Antivirus programs may be running in the background & give our offline installer a try from the link below: 
       
      Cheers! 

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