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Forum Discussion
'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , w...
Hi Everybody,
I've spoken with our Engineering team about this, who have confirmed that the 'Attach from Dropbox' option no longer being available is the result of an update to the Android OS and Gmail app, specifically Storage Access Framework. This means that the option to Attach from Dropbox will no longer be available.
As others have stated, to attach files, you will need to
Do you mean using Outlook instead of the Gmail app or switching to Google Drive?
I don't use outlook, so within Gmail I click attachments and go to Dropbox, before I clicked on Dropbox and scrolled to the file but now when I click attach and scroll to dropbox instead of clicking the word Dropbox, there are 3 dots or arrows to the right of the word Dropbox, I click that and then go to the file I want to attach and it attaches. Hope that makes sense
- Sorry, it was a single little arrow pointing right next to the Dropbox logo
- Got it...thank you so much!
Beware Kathy because I suspect what's happening is that the file is downloaded from Dropbox to your phone and then attached to your mail. This means your phone may soon clog up with all those downloaded files.
