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Forum Discussion
Tokki
10 months agoHelpful | Level 5
Auto quality for Dropbox Replay
Hello,
Does anyone know how to set 'auto resolution' for Dropbox Replay?
And it seems that changing the resolution doesn't actually work immediately. For example, if I lower the resolutio...
Tokki
Helpful | Level 5
Hi Nancy
Although Dropbox Replay doesn't have an auto-resolution option, Dropbox Reply actually changes streaming video resolution based on internet speeds even if clients fix the resolution manually. This confuses clients like the default volume level issue that I mentioned earlier.
For the first 15 seconds or so, there doesn't seem to be any difference by video resolution change. And this happens to different videos in different browsers as well.
Tokki
10 months agoHelpful | Level 5
Hi Nancy
Here's one more thing that I've just found!
Dropbox Reply drops streaming video resolution from 1080p to 720p (or lower) due to slow internet speeds, then it increases back to 1080p when there are enough pre-loading segments of data. However, at this point, sometimes Dropbox Reply stops updating buffer objects.
- Walter10 months agoDropbox Staff
Hey there Tokki - sorry to jump in here and thank you for the feedback on this. I've noted it down on our system - you can let us know if you have anything else to add.
- Tokki10 months agoHelpful | Level 5
Many thanks Walter
Another issue is that Dropbox Reply doesn't seem to pick the best streaming resolution quickly based on internet speeds, especially during the first 20 seconds or so. At the beginning, the optimal resolution changes more frequently. And the resolution sometimes changes suddenly, for example from 480p directly to 1080p. This creates an inconsistent experience for users.
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