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Forum Discussion

muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
Install
Installing
Linux OS
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

Allen Lam's avatar
Allen Lam
Helpful | Level 5

Same problem here. I am not on basic, paying an annual fee. If my linux notebook cannot connect to dropbox, I have to do a change:

- either change to windows,

- or, change my cloud storage from dropbox to something else

 

Obviously we linux people will choose the second one.

Dropbox Support and Dev teams please give us a solution, or we'll find our own solutions to drop this unconnectable dropbox.

sverbil's avatar
sverbil
New member | Level 2
2 years ago

Same problem here:  not on basic, paying for the 2 TB subscription, nonsense error message comes up on a new SUSE Leap installation.  Dropbox was working just fine on this same hardware running Fedora 38.  Something's seriously wrong with you validation server.

  • gigithecode's avatar
    gigithecode
    Explorer | Level 3
    2 years ago

    Same problem here. Can you Dropbox take US into account and fix it!?

    • Mich8's avatar
      Mich8
      New member | Level 2
      2 years ago

      Same problem.

       

      One dropbox account signed-in at a Debian Stable laptop.

      Today did an identical installation of Debian Stable on another laptop and experienced this dropbox problem

      "Error

      Invalid URL. Please check your client for a new one."

       

       

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