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Forum Discussion
cpk1
4 years agoExplorer | Level 4
Unresponsive Dropbox icon on surface Pro 3
I have installed and reinstalled Dropbox on my Surface Pro 3 and it appears to be working. However, if I single click on the icon in the taskbar nothing happens: I do not get the list of current activ...
TruthworkMedia
Explorer | Level 4
I'm having the same issue on Windows 10 Home, but CTRL left-click doesn't grant me access to the legacy menu. Anybody know another way?
TruthworkMedia
3 years agoExplorer | Level 4
Now I see the legacy menu once I've unlocked Windows 10 to full version. But now the program crashes repeatedly and takes up all space in my drives.
- Jay3 years agoDropbox Staff
Hi TruthworkMedia, are you files in the Dropbox folder taking up space on your computer?
Are you on a paid plan currently according to this page?
- TruthworkMedia3 years agoExplorer | Level 4
Yes, we are in a paid plan. I uninstalled dropbox from my computer at the moment and now only working off of select files I download from the website version. Every time I tried using dropbox, all the space in my SSD would fill up despite choosing "online only" setting.
To be fair I haven't checked if the other files I wasn't using were actually downloaded, but since dropbox was the only thing I kept in that SSD, I assumed dropbox the culprit.- maryblue752 years agoNew member | Level 2
hello! I seem to have the same issue
just on mac ventura ios.
i reinstalled the app again but still same.
The icon
upon opening the app
does not show the grey dot (as other apps show when they are open, as i have set this like that)
and the mac menu is not renamed as usual with the name of the app (dropbox) but instead just shows the name "Finder."
When clicking the dropbox icon, you just get the finder showing the synced files.
my issue right now is I want to change some preferences for syncing and I cant since this is accesible only via the app menu ...
its as if the app is not opening properly.
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