You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JohnnyDrama's avatar
JohnnyDrama
Helpful | Level 6
2 years ago

There was a problem completing this request

Hi Everyone,   Yes, I am also facing the famous error message "there was a problem completing this request". I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 ...
Desktop
dropbox business
Error Messages
Setting up the apps
Sync
Windows
  • JohnnyDrama's avatar
    JohnnyDrama
    2 years ago
    Hey Walter,

    So I got it sorted now, I guess it had something to do with my own network at home. I was able to login from the office without a problem.

    Thanks for the help anyway!
  • JohnnyDrama's avatar
    JohnnyDrama
    Helpful | Level 6
    2 years ago
    Yes I can. Without any problems. I tried 3 different accounts, all 3 work online but not within the app.
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      Are you a free user at all? 

       

      If so have you checked www.dropbox.com/account/security to make sure you dont have more than 3 connected devices? 

      • JohnnyDrama's avatar
        JohnnyDrama
        Helpful | Level 6
        2 years ago
        Yes I checked. The account I want to sign in to, is our business account so it’s not a free plan.

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