You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Dinusha
3 months agoExplorer | Level 3
There are no sync icons on my files on Mac OS 13.0
Hi, I am running MacOS Ventura 13.0 on an Apple M2 Pro. After i updated Dropbox files status icons are disappeared. the blue syncing, and green check marks no longer appear in the finder for my Dropb...
Jay
Dropbox Staff
Hi Dinusha, thanks for bringing this to our attention.
Could you confirm the location of the Dropbox folder on your machine, and the version of the Dropbox desktop application currently running?
A screenshot showing the Dropbox folder without any sync icons would also help.
This will help me to assist further!
Dinusha
3 months agoExplorer | Level 3
Hi, Jay. Thank for you reaction
The location of Dropbox is: Library/CloudStorage/Drobpox
Integrated dropbox thing moved it right there )
I believe it's the desktop version i am not sure. it was the one downloaded from here https://www.dropbox.com/ru/desktop
Here is my screenshots. and another thing - dropbox stopped predicting the time of syncing and capacity also:
https://drive.google.com/file/d/1qH1reuPzxwZ-SG9hmdpUdR_IhkcCHBvr/view?usp=share_link
https://drive.google.com/file/d/1gU_jjuf3wAL9u7Z0V8QeK6q_1OyNWZe1/view?usp=share_link
https://drive.google.com/file/d/17LbQTIiImkaKpb6rsAlkBrwDqF7W214W/view?usp=share_link
- Jay3 months agoDropbox Staff
As we cannot access external links, could you copy and paste those images into your next reply so we can help in more detail?
- Dinusha3 months agoExplorer | Level 3
of course, here they are
- Dinusha3 months agoExplorer | Level 3
Sorry, my computer is on different language but here are my screenshots
This is third time i am trying to reply with screenshots but my messages are disappearing somehow
- Dinusha3 months agoExplorer | Level 3
Sorry, my computer is on different language but here are my screenshots
This is third time i am trying to reply with screenshots but my messages are disappearing somehow
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!