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Forum Discussion
System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue.
Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
Thank you all for your much appreciated help.
The advanced reinstall suggested by Jay seems to have done the trick.
The machine has been rebooted (power cycled even) 3 times so far and the dropbox icon in the notification area is staying there and not going hidden anymore.
Sorry - wanted to add this to my most recent post but hit post prematurely. Doesn't appear this forum allows editing submittted posts.
In the advanced reinstall procedure, it said to go to various directories and delete the dropbox folder.
The automatic uninstall apparently did a really good job as I found none anywhere it pointed to needing to check, however,
I did find one curious directory in %APPDATA% (aka ...\AppData\Roaming) named "DropboxElectron" (exact spelling, caps and all) which was still there after the uninstall.
I'm just curious what the purpose of that directory and its contents are given the uninstall didn't remove it nor did the advanced reinstall say anything about removing it.
- Jay
Dropbox Staff
When was that last time that directory was updated, or the files within?
The list of files/directories under the DropboxElectron one is:
Preferences (file)
Network Persistent State (file)
blob_storage (directory)
GPUCache (directory)
Code Cache (directory)
Dictionaries (directory)
Local Storage (directory)
There are sub-directories under some of the directories.
Preferences and some things under the various directories are dated yesterday (March 28, 12:12PM). I don't recall if that was before or after I did the advanced reinstall though - probably before. All the other files and directories are dated in the wee hours of the morning on 3/17/2022.
It doesn't look like anything has been updated anytime after that.
I just did a search and did find this on the web so it may be part of dropbox:
"Dropbox is replacing their Windows 10 UWP app with a new app based on Electron."
I don't know what a UWP app is though.
What seemed strange to me wasn't that it was there but that it was there after the DB uninstall. The uninstall seems to have gotten everything else other than a DropboxUpdate folder in the registry. If its part of DB why wouldn't the uninstall remove it and why wouldn't the advanced install procedure tell you to delete it if it was there?
I'm annoyed by this too.
Please fix it.
I won't go through some advanced installer, uninstall, regedit etc. just to fix something that should work out of the box.
The problem is recent.
