You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Martin T.1
7 years agoNew member | Level 2
Stuck on "upgrading dropbox"
As of today Dropbox is permanently stuck on "upgrading Dropbox". I'm running Dropbox in Linux. I've found references to such error messages a good while back by Googling, but no simple fix.
- 7 years agoHey there Martin T.1!So as to have a better understanding of what you’re seeing, could you please send me a screenshot of this message (omitting any personal info)? Please keep in mind that if your Dropbox desktop app is trying to update, the latest stable version should be at 53.4.66 - could you hover over your Dropbox icon and let me know what version you see outlined?Thanks in advance! :grin:
davewiner
Explorer | Level 3
I don't know what that is and why I need to update it.
It looks like an OS component??
I did a search, but there isn't much in the way of docs.
davewiner
5 years agoExplorer | Level 3
I went back and looked at the earlier message. I'll try it now.
- davewiner5 years agoExplorer | Level 3
It seemed to work, and then I did a "dropbox stop" and a "dropbox start" and it did it cleanly, no Upgrading Dropbox message on status.
Then it says "up to date" for status. But something's still not right, I'm investigating.
Thanks for the tip that seemed to get me out of the limbo I was in.
- danielbradley5 years agoNew member | Level 2
Davewiner:
Did you do the:
./dropbox.py update
If you just do the stop and start, Dropbox will at least sync, but at some point in the near future it will try to do the update again, and if you haven't installed all the missing dependencies as described above, the update will fail again.
Please review my original post from 3 weeks ago where I give the full list of libraries that need to be installed.
Have you installed all of those along with libatomic1?
Please note that, unless you have changed the configuration of 'apt', anything you install using 'apt' is from the official Ubuntu packages.
Cheers,
Daniel.
- davewiner5 years agoExplorer | Level 3
Daniel, thanks so much for your help. I'm going through my servers one at a time, and running the commands in your message from three weeks ago.
I didn't know about the dropbox update command. And in fact at least one of my servers doesn't have it. Must be a relatively recent addition.
Any tips on what to do for those? Go back to the beginning and install dropbox?
Will report as I make progress. Also will put up a blog post on scripting.com about this, to leave a trail for others, of course with a pointer to this thread.
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