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Forum Discussion
Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura
After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. No...
- That’s the same problem I had. I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. Let your Mac index itself and the problem should be solved.
- This issue occurs on Mac OS Ventura (v 13.0.1) and I'm a Dropbox Basic user.
- Basically if you search for a dropbox folder (e.g. "2 Real Estate") as seen in the below screenshots, it appears in spotlight search but when you actually select the folder to quickly access it, nothing happens.
- This issue only applies to dropbox folders not the files or items within them so if I searched for a specific PDF within the "2 Real Estate" folder, I am able to open it via Spotlight search. However, obviously we tend to search for folders rather than specific items and not being able to open folders is really frustrating.
- Note - I started experiencing this issue only after some Dropbox setting update (which moved location within Ventura). Oddly enough, previously, the Dropbox folders I search would have the typical Apple Folder Icon beside them when displayed in Spotlight Search as opposed to the Dropbox Icon beside the folder (which you see above) so that might provide a clue to people.
- So far I've restarted my Mac, Quit & relaunched Dropbox, Signed out & Signed in but none of these have resolved the issue.
Any help here would be greatly appreciated.
Hi, the same issue here. As Dropbox destination to save all the data was moved within Ventura to /Users/mp/Library/CloudStorage/Dropbox, Spotlight doesn't work any more properly. All the files I am working with each day are showed in a search, but there is a very thin Finder icon on the right side and these files cannot be opened, previewed or opened with +CTRL (if you would like to find where this file is saved). New start doesn't solve a problem. New index as well. Very frustrating!
