We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

NOCU's avatar
NOCU
Helpful | Level 7
3 years ago

Status icons change - shows 'grey cloud icon', while it should be a 'green transparent V check' icon

Subject: Status icon bug   Whenever all files are made offline available, it should display a 'full green V check icon'. this is not always the case. I'm not too bothered with it though because...
Desktop
Sync
  • Hannah's avatar
    Hannah
    3 years ago

    Hey NOCU, thanks for reaching out to our Community.

     

    This is not actually a bug, but a recent change.

     

    You can see a detailed explanation of this change here.

     

    Let me know if you have any questions.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks for getting back to me here!

 

Absolutely, I understand where you're coming from and rest assured that I will pass your comments along to our team.

 

If you have any more questions, don't hesitate to reach out again.

 

Have a great weekend!

NOCU's avatar
NOCU
Helpful | Level 7
3 years ago

Thanks so much Hannah!

 

Have a wonderful weekend 🙂

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!