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Forum Discussion

matthewp's avatar
matthewp
Helpful | Level 6
2 years ago

Online-only and available offline file options do not appear

Hello I'm getting different online offline file options from other colleagues on a shared company account. I get the option to make a file offline, but then I'm unable to get an option to return fil...
Desktop
Dropbox Pro
Mac
Sync
  • matthewp's avatar
    matthewp
    2 years ago

    Thank you - I reinstalled and now have the options of online/offline for each file.
    I think I didn't click on the option for dropbox accessibility on the previous installation 🙂👍

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Thanks Matt! 

 

I understand you're both on the same Dropbox Business Advanced trial team, but are both computers using the same Dropbox login/account?

matthewp's avatar
matthewp
Helpful | Level 6
2 years ago

Hi Hannah

 

No myself and my colleagues are using different email logins.

 

Thanks Matt

 

 

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