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KWWater's avatar
KWWater
Explorer | Level 3
3 years ago

On Windows 11, I can't access photos

After upgrading to Windows 11.  I am unable to access photos through file explorer, or attache to email, it is telling me the format is currently unsupported or the file is corrupted.  Is this the up...
Desktop
Setting up the apps
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
The icon in Explorer indicates the Dropbox folder is on the machine, however, with the lack of icons, it could mean the app itself isn't running or syncing.

Are you able to locate the icon in the system tray?
btu001's avatar
btu001
New member | Level 2
2 years ago

my windows 10 installation of Dropbox was "NOT" running at all, which was a first. I went to sys tray and found it gone. I then clicked on the Dropbox app in the start menu and it came back up in sys tray and started syncing. Weird... that has never happened. 

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