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Forum Discussion
Christian A.8
3 months agoExplorer | Level 3
Memory leak in the mobile app on Android
Hi, I am using dropbox an various devices (Windows, Mac, iOS, iPadOS and Android).
I prefer to keep all contents offline available, so I activated these options.
Right now, there is around 16...
Walter
Dropbox Staff
In that case, you could share a link to the screenshots instead Christian A.8
Christian A.8
3 months agoExplorer | Level 3
Windows
iOS
Samsung Galaxy Phone A53
Samsung Galaxy Tab S6
- Nancy3 months agoDropbox Staff
Hey Christian! Thanks for the screenshots. Before reinstalling the Dropbox app on your Android device, did you clear the Dropbox app’s cache (via the app settings)? I’d like to see if that makes any difference.
- Christian A.83 months agoExplorer | Level 3
Yes, I did that.
The screenshots were taken 1 (!) day after the complete deleteing + reinstall on both iOS and Android devices.
- Walter3 months agoDropbox Staff
So just to clarify here, are you referring to the difference in the total amount of GB you notice or to how fast the cache is increased on Android Christian A.8?
As for your offline files, have you marked the exact same files to be available offline across all of your devices?
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