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teo1678's avatar
teo1678
Explorer | Level 4
2 years ago

I deleted personal and shared files but my account still reports to be full

I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?
  • Rich's avatar
    2 years ago

    teo1678 wrote:

    I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?


    Check your Backups page to see if you have any backups taking up space. If you don't, then wait a few hours for Dropbox to recalculate your space.