You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

teo1678's avatar
teo1678
Explorer | Level 4
3 years ago

I deleted personal and shared files but my account still reports to be full

I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?
  • Rich's avatar
    3 years ago

    teo1678 wrote:

    I have deleted all personal and shared files, my account is empty but it is not recognized as such how do I reset the memory?


    Check your Backups page to see if you have any backups taking up space. If you don't, then wait a few hours for Dropbox to recalculate your space.