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Forum Discussion
Memory leak in the mobile app on Android
Hi, I am using dropbox an various devices (Windows, Mac, iOS, iPadOS and Android).
I prefer to keep all contents offline available, so I activated these options.
Right now, there is around 16...
Walter
Dropbox Staff
Dropbox StaffHey Christian A.8 - thanks for bringing this to our attention.
Just to clarify, how large are the files you've offlined on your Android device? Could you send us a screenshot of where you're spotting the memory discrepancy?
Also, what is your device's exact OS version and the version of the Dropbox mobile app?
Any additional information and/or screenshots are more than welcome!
Hello, the largest file is around 800 MB, but this is an exception.
There are many small JPGs and XLSX and also lots of mid-sized PDFs (50 to 200 mb)
I've attached some screenshots:
Windows 11 23H2, patch level October 2024
iPhone 13 Pro - iOS 18.0.1
Samsung Galaxy Phone A53, Android 14, latest patchlevel (no updates available)
Samsung Galaxy tab S6, Android 12, latest patchlevel (also no updates available)
Screenshots:
[removed per the Community's Guidelines]
- Walter
Could you use the camera icon within your reply box to attach your screenshots instead of sending us 3rd party links Christian A.8?
I've tried, but it didn't work. At least, I could not find an option to upload the screenshots.
Embedding the URLs also didn't work.
- Walter
In that case, you could share a link to the screenshots instead Christian A.8
