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Forum Discussion

Elliot J.1's avatar
Elliot J.1
Explorer | Level 3
3 years ago

Dropbox Menu won't load on my MacBook Air 2022 (M2 chip)

This has been an ongoing issue since I upgraded my computer to a MacBook Air 2022 (M2). I install Dropbox but the menu never shows at the top of the screen.  I have had this discussion with Support...
Desktop
Mac
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Nottola & Elliot J.1 - sorry to hear you're having issues with this.

 

Could you both try installing the latest, stable version of our desktop app from this page and let me know how it goes?

 

Thanks so much!

Nottola's avatar
Nottola
New member | Level 2
3 years ago

By installing the app (both offline installer silicon and standard installer) nothing appears and after a while the disk image disappears as if it had finished. For the rest, everything does not work as before.

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