You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
currentj
2 years agoHelpful | Level 5
Dropbox freezes and crashes my file explorer.
Hello,
I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
Megan
Dropbox Staff
Hey Y Fong, sorry to hear about that!
It's rather odd that you're experiencing this, even when the app isn't currently installed.
Do you recall, approximately how many files you had within your Dropbox folder? Is it possible that you were using more than 300K which is our app's soft limit?
rdmetal
6 months agoExplorer | Level 4
I'm seeing the same problem. It started happening exactly last Tuesday and it correlates with the update to the latest stable version 202.4.5551. I also have about 400'000 files in my dropbox, but everything worked perfectly before then. I even already tried to reinstall Dropbox, but this didn't help.
What I'm seeing is Dropbox just stopping to sync anything (up or down) sometimes. I feel it has to do with files that are opened in exclusive write mode (for example, Outlook PST files). It is expected that those files can't be synced while the offending program is open, but before this update the files would be synced by the program afterwards, now Dropbox just does nothing at all afterwards.
The oddest issue is that when I'm trying to open an online-only file, it won't open as Dropbox is stuck. I then proceed to try and restart the Dropbox client to fix it, but when I "Quit Dropbox", suddenly all the files open before the client closes.
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