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Forum Discussion
currentj
2 years agoHelpful | Level 5
Dropbox freezes and crashes my file explorer.
Hello,
I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer cr...
Walter
Dropbox Staff
Thanks for the additional information doubleezat
I've just sent you an email to investigate further, so please have a look at your inbox and we'll take it from there.
keithrnorris
6 months agoHelpful | Level 5
I have the same problem
- Kuba25 months agoHelpful | Level 5
I think this is really a dropbox problem.
It is really impossible that on all computers during the same day occured a problem.
Also there are no Dropbox sync icons from that day (I've unistalled OneDrive already and made other steps). - Nancy6 months agoDropbox Staff
Sorry to hear this, keithrnorris. What’s your OS version, as well as Dropbox app syncing status and app version?
Did you notice this issue after a specific update?
Have you tried completely uninstalling and reinstalling the Dropbox app?
- Kuba25 months agoHelpful | Level 5
I've got exactly the same problem since 3 days.
And strange thing is, it exist on every computer (4) in company.
WIndows 11 + Dropbox all of them
Every possible solution in internet was tried by me! - ssjandres5 months agoExplorer | Level 3
Same here. 3 days ago it started happening to me. I've tried advanced reinstall and all the solutions posted in all of the older threads like this one. Nothing seems to work.
- Illi-Noize5 months agoNew member | Level 2
Same problem here on Windows 11, Dropbox get's stuck, no syncing any more and Explorer is extremely slow. That MUST be a Dropbox Client problem, so many guys here with that problem 😞
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