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Forum Discussion
Popup window: “Dropbox.app” would like to access data from other apps.
I have gotten a popup window several times recently on my MacBook Pro that says: “Dropbox.app” would like to access data from other apps.
Why am I getting this popup and should I say yes?
I've been running into this ever since upgrading from Ventura to Sonoma 14.4.1 a few weeks ago. I finally found this discussion thread, and hoped it would contain an answer. But the thread is four months old and still no resolution?
Possible fix. Under System Settings, Privacy, remove Dropbox from Files and folders, Note: don’t just disable Dropbox, remove it. Then reboot.
Full details: I went into System Settings, Privacy, and removed Dropbox from three places: Files and Folders, Full Disk Access, and Accessibility. I removed Dropbox, I didn’t simply disable it. I rebooted. After the reboot, dropbox opened a dialog that told me, to get the most out of Dropbox I should allow access under Accessibility. I checked the checkbox to not ask again, then clicked Not Now. Next, I looked under System Settings, Privacy, and found Dropbox in only two places: Full Disk Access and Accessibility, and it was disabled in both places. (This is the correct setting. I would need to enable Dropbox in both places only if I were using Dropbox to run automatic backups, which I’m not.)
Finally, I rebooted a second time, and Dropbox is no longer prompting me to access other application data.
I hope this helps others who are encountering this issue.
Update: After the above fix and reboot, I used my system for several hours without seeing the access other application data dialog. This morning after a reboot, I saw the dialog alomost immediately, clicked don't allow, and immediately rebooted. I've been using my Mac for several hours now without seeing the dialog.
I can't say for certain that it's gone, but I used to see it after every reboot, so my fingers are crossed. It's also worth noting that dropbox has not reappeared in Privacy, Files and Folders since I removed it.Sorry, I'm still seeing this annoying popup. Looks like we're stuck waiting on Dropbox to provide a fix.
radical_exponentDropbox Engineer
Hi everyone,
We've applied a couple fixes here, the latest of which went out in v198, but we're unsure if we've caught all the cases this can be happening in. If you update to that build and you're still able to reproduce the problem, please reply here! Any details you can add about what you were doing at the time you next see the bug, would be very helpful!
Thanks!
