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Forum Discussion
Permissions Error upon Upgrade to Mac Monterey
I just updated to Mac OS Monterey on my MacBook Pro (Mid 2015) and now Dropbox doesn't work anymore. Specifically, I get an error message saying that Dropbox can't start because, "This is usually bec...
- Thanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers.
Nancy
Dropbox Staff
Dropbox StaffWelcome aboard our Community, mikafox!
Since I understand that there’s a part of your error message that may be missing, can you send me a screenshot of the full error log perhaps, so that I can take a look?
Besides that, I'd like you to clarify what's your device's exact OS.
Give me a shout, when you’ve got more info.
Since I understand that there’s a part of your error message that may be missing, can you send me a screenshot of the full error log perhaps, so that I can take a look?
Besides that, I'd like you to clarify what's your device's exact OS.
Give me a shout, when you’ve got more info.
Thank you for reaching out! Attached is the full error message code.
I'm running macOS Monterey v12.3.
I have reinstalled dropbox and can see that it is enabled in both the Accessibility and Full Disk Access panels now, but I still get the error message that it cannot start and a link to this error message.
Thank you for your continued help!
- Michelle
Thank you! ❤️
- NancyThanks for sending over the requested screenshot, Michelle!
Have you tried to perform an advanced reinstall, by any chance?
If not, please give that a go and let me know how it goes.
Cheers. The advanced reinstall worked - I'm back up and running.
Thank you SO much, Nancy! Your advice was so greatly appreciated!
- NancyI’m really happy to hear this, Michelle!
I’ll be around the Community, if you need something else.
