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Forum Discussion

BarbSkal's avatar
BarbSkal
New member | Level 2
4 months ago

"Oops! An error has occurred, please try again later." error on Android Passwords app.

I got a new phone (Samsung s24 Plus) and can't get Dropbox passwords to work. I have uninstalled and reinstalled the app several times. I keep getting this screen. Closing the app doesn't make it go ...
Android
Dropbox Passwords
Error Messages
Mobile
Setting up the apps
BarbSkal's avatar
BarbSkal
New member | Level 2

My phone Is One UI version: 6.1, Android version: 14

DropBox App Version: 278.13

 

I haven't tried it through the web b/c I want the app to work. I can access passwords on my web browser on my computer just fine. 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 months ago

BarbSkal, can you also send me a screenshot of what you see here and here under your linked devices? If there’s any personal info, make sure to mask it first.

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