You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

IsaacGaz's avatar
IsaacGaz
Explorer | Level 4
3 years ago

Online only files taking up space on Windows

I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync...
Desktop
Setting up the apps
Sync
Windows
archbitis's avatar
archbitis
Explorer | Level 3

Hello to all of you. I have a pc with 500Gb hard disk memory. All of my file are stored in the Dropbox file and they are available only on line. The size of the stored files on dropbox are 1.6 T. Is it normal to have almost full my Hard disk? I keep getting messages that is almost full (used space 475GB of 510GB). Any suggestions? Thank you all! 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey archbitis, thanks for bringing this to our attention.

 

If I understand correctly, you have set all your Dropbox files to be online-only, but they seem to be taking up hard drive space on your PC.

 

Can you send us a screenshot of your Dropbox folder's Properties showing this, please?

  • archbitis's avatar
    archbitis
    Explorer | Level 3
    2 years ago

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Thanks for that screenshot, archbitis!

       

      Can you please also check if the Dropbox application on your computer has finished syncing and is "up to date"?

       

      You can check that by hovering over the Dropbox icon in your system tray.

       

      Also, which version of the app do you see there?

      • archbitis's avatar
        archbitis
        Explorer | Level 3
        2 years ago

        Here are the information that you asked for. Thank you again for your help.

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