You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Cerebro's avatar
Cerebro
Helpful | Level 6
4 years ago

Notification Badge in Menubar Icon - How Do I Make It Go Away?

Hi.  I'm running Dropbox v121.4.4267 on Mac OS High Sierra.  I don't if something happened with an automatic update.  Now, I'm getting something I haven't seen before.  I, suddenly, have a red badge ...
desktop
Setting up the apps
JimFuoco's avatar
JimFuoco
Explorer | Level 4
2 years ago

I'm having this issue too. The alert is that Dropbox for MacOS is available.

 

However even after I click through "Get Started" and go through the upgrade steps, it comes right back. I am running v165.4.4300

 

Any ideas?

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey JimFuoco, thanks for letting us know about this.

     

    Have you tried to restart both your computer and the Dropbox application, to see if that helps?

    • JimFuoco's avatar
      JimFuoco
      Explorer | Level 4
      2 years ago

      Yes, multiple times.

      • JimFuoco's avatar
        JimFuoco
        Explorer | Level 4
        2 years ago

        Still happening... Any ideas?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!