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Forum Discussion

jaroslawistok's avatar
jaroslawistok
Helpful | Level 6
2 years ago

Not possible to choose specific folder from external Hard drive, in order to sync.

I try to choose for backup 2 subfolder from extern folder but always are 2 folders checked to begin with. I try and try with same result.

  • Walter's avatar
    Walter
    2 years ago

    No worries jaroslawistok  - we're glad to hear it's sorted now.

     

    See you around the Community and take care! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hi jaroslawistok, thanks for posting here today! 

     

    If I understand correct, you'd like to backup some folders that exist in an external drive of yours, to Dropbox, am I right on this one? Feel free to correct me if this isn't the case here. 

     

    Have you tried unchecking one of the two folders? Also, did you try to enable Backup using the app's preferences, or you did it online?

     

    If you could send me some screenshots of what you see on your end, that'd be amazing. 

     

    Let me know more, and we'll take it from there!

    • jaroslawistok's avatar
      jaroslawistok
      Helpful | Level 6

      on app prefs

      i decheck and from checked 2 subfolders.

      trying to see again its again checked 2 main folders 😞

       

      I moved this unwanted to check folder alswhere and it worked.

      But my byckup doesn't start anyway.

      I see see only one empty folder

    • jaroslawistok's avatar
      jaroslawistok
      Helpful | Level 6

      Yes you are rigt. I moved this another folder elswhere so I have 1 folder with 2 subfolders. But it doesn't backup, evem when it shows that  more than 4 gb are backuped. This folders are not in dropbox.

      I deleted backup and want now sync, but it doesn't work too.

       

      When dropbox is on CPU is going to maximum 😞