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Forum Discussion

Jennifer G.29's avatar
Jennifer G.29
Helpful | Level 6
4 years ago

No dialog box when connecting external HD?

I want to back up my external HD to my Dropbox account.   What should happen: When I connect the external drive, I should get a popup that asks if I want to back up the external drive, I select i...
Computer Backup
Desktop
Setting up the apps
Sync
ylansegal's avatar
ylansegal
Explorer | Level 3

Sigh. Every so often someone chimes in and says they have the same issue. There are no workarounds provided, no guidance from Dropbox. Since I posted in September, I've had no resolution, even trying emailing support many times. It always ends in them suggesting I reformat my drive. Unacceptable.

 

I've requested a refund, since I bought Dropbox only for this reason. I've yet to hear back.

Jennifer G.29's avatar
Jennifer G.29
Helpful | Level 6
3 years ago

EDIT: Found it, thanks anyway.

 

Megan, how do I stop receiving notifications of replies on this thread? I’m the OP and not subscribed to any of the posts. Thanks.

 

 

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