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Forum Discussion
MS Word no long "likes" documents stored on external Dropbox locations (Mac OS 10.15 Sequoia)
So I recently updated from 10.14 to 10.15, and everything looks good except for MS Word. I keep my Dropbox file on an external drive (formatted as Mac OS Extended Journaled), and whenever I try to ed...
SOLVED: This is NOT a Dropbox issue, it's a Microsoft issue.
Go to Settings -> Privacy & Security -> Full Disk Access and grant access to MS Word.
This has fixed my problem. If it hasn't for you, please add your comments here.
Walter
Dropbox Staff
Dropbox StaffHey OzManDad - thanks for bringing this to our attention.
Could you please send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, does this happen with online-only files or files that are available offline on your computer?
Let us know more and we'll take it from there.
Here you go. These files are offline i.e. they are accessible on my local drive, not internet connection required. I've just hit CMD-S to save and got the dialog you see above, then it brings up the Save As dialog, and changes the file name to temporary Word file.
When I type in a new name, it saves the file, but the whole process repeats - the same warning dialog, then it brings up the Save As dialog etc. etc.
- Jay
Hi OzManDad, thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
