You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

REALISM NOIR's avatar
REALISM NOIR
Explorer | Level 4
3 years ago

Monterey and problems with offline files, and Indesign files.

Hello Dropbox Community,   Tried to post in French, but maybe English friends can help as well 😊 I'm having some trouble using Dropbox since I installed Monterey on my macbook pro, which I d...
Desktop
Mac
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi REALISM NOIR, I hope you're doing well!

     

    Thanks for clarifying. 

     

    As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.

     

    Your patience is appreciated on this! Thanks.

REALISM NOIR's avatar
REALISM NOIR
Explorer | Level 4

Dear Megan,


Thank you very much for your time and help, this is very much appreciated.

This is the version I run on my macbook pro: v150.4.5000

As for Indesign situation, yes it happens with all files. I can add that my colleagues have same problems on different devices, all under Monterey.

 

Many thanks again,

Marine

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi REALISM NOIR, I hope you're doing well!

 

Thanks for clarifying. 

 

As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.

 

Your patience is appreciated on this! Thanks.

  • REALISM NOIR's avatar
    REALISM NOIR
    Explorer | Level 4
    3 years ago

     

    Dear Megan, dear Walter, dear user001,

     

    Many thanks for your feedbacks and insights,
    At least, I feel less lonely ðŸ˜€

    I will pay attention to the upcoming updates.

     

    Have a great week,

    My very best,

    Marine

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      You too REALISM NOIR!

       

      If you need me, just give me a shout. ðŸ˜Ž

  • Sander Willems's avatar
    Sander Willems
    Explorer | Level 3
    2 years ago

    Any updates on this? It really wrecks my workflow for both Indesign & Bridge.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!