You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
REALISM NOIR
3 years agoExplorer | Level 4
Monterey and problems with offline files, and Indesign files.
Hello Dropbox Community,
Tried to post in French, but maybe English friends can help as well 😊
I'm having some trouble using Dropbox since I installed Monterey on my macbook pro, which I d...
- 3 years ago
Hi REALISM NOIR, I hope you're doing well!
Thanks for clarifying.
As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.
Your patience is appreciated on this! Thanks.
Megan
3 years agoDropbox Staff
Hi REALISM NOIR, how are you this Monday?
Can you let me know the version of the app you're using on your device at the moment?
As for the Indesign situation you described, does that happen with all of your online-only files?
Let me know!
- REALISM NOIR3 years agoExplorer | Level 4
Dear Megan,
Thank you very much for your time and help, this is very much appreciated.This is the version I run on my macbook pro: v150.4.5000
As for Indesign situation, yes it happens with all files. I can add that my colleagues have same problems on different devices, all under Monterey.
Many thanks again,
Marine
- user0013 years agoHelpful | Level 6
… welcome to the club 🙄
- Megan3 years agoDropbox Staff
Hi REALISM NOIR, I hope you're doing well!
Thanks for clarifying.
As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.
Your patience is appreciated on this! Thanks.
- REALISM NOIR3 years agoExplorer | Level 4
Dear Megan, dear Walter, dear user001,
Many thanks for your feedbacks and insights,
At least, I feel less lonely 😀I will pay attention to the upcoming updates.
Have a great week,
My very best,
Marine
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!