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Forum Discussion

REALISM NOIR's avatar
REALISM NOIR
Explorer | Level 4
3 years ago

Monterey and problems with offline files, and Indesign files.

Hello Dropbox Community,   Tried to post in French, but maybe English friends can help as well 😊 I'm having some trouble using Dropbox since I installed Monterey on my macbook pro, which I d...
Desktop
Mac
Setting up the apps
  • Megan's avatar
    Megan
    3 years ago

    Hi REALISM NOIR, I hope you're doing well!

     

    Thanks for clarifying. 

     

    As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.

     

    Your patience is appreciated on this! Thanks.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi REALISM NOIR, how are you this Monday? 

 

Can you let me know the version of the app you're using on your device at the moment? 

 

As for the Indesign situation you described, does that happen with all of your online-only files? 

 

Let me know!

  • REALISM NOIR's avatar
    REALISM NOIR
    Explorer | Level 4
    3 years ago

    Dear Megan,


    Thank you very much for your time and help, this is very much appreciated.

    This is the version I run on my macbook pro: v150.4.5000

    As for Indesign situation, yes it happens with all files. I can add that my colleagues have same problems on different devices, all under Monterey.

     

    Many thanks again,

    Marine

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi REALISM NOIR, I hope you're doing well!

       

      Thanks for clarifying. 

       

      As Walter mentioned here, since we are actively working on full support for macOS 12.3, you may have trouble accessing online-only files in third party apps.

       

      Your patience is appreciated on this! Thanks.

      • REALISM NOIR's avatar
        REALISM NOIR
        Explorer | Level 4
        3 years ago

         

        Dear Megan, dear Walter, dear user001,

         

        Many thanks for your feedbacks and insights,
        At least, I feel less lonely ðŸ˜€

        I will pay attention to the upcoming updates.

         

        Have a great week,

        My very best,

        Marine

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