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Forum Discussion
Missing the Dropbox context menus in Mac Finder
Hi everyone - I have been a Dropbox Professional user for about 3 years and 9 years with Dropbox altogether so I have really benefitted from it but recently, a feature I have used alot, the Dropbox M...
Walter-after days of searching, support tickets with Dropbox, your simple observation made me think I should clear all cookies, cache and browsing history and it fixed it!! Thanks so much for your comment. Peter
Walter
Dropbox Staff
Dropbox StaffGlad to hear you're back up and running and thanks for keeping me in the loop too, Peter.
See you around the Community and enjoy the remainder of your week!
See you around the Community and enjoy the remainder of your week!
I have had the same problem: the non-existing contextual menu. Sadly the cache solution worked only for one interaction and then not anymore. Dropbox support does not seem to understand my problem at all and the answers I get are not helpful. Are there any other solutions to help me get my contextual menu back? I am on a MacBook Pro (13-inch, M1, 2020) and running the blasted MacOs Monterey version 12.3.1.
Mine has worked perfectly ever since I cleared all cookies, cache, history etc. Perhaps try clearing everything? Good luck!
Hi Peter,
I am habing the same problem. Can I just clarify what cash/cookies/browsing history you cleared? For your browser? Safari? Chrome?
And if you indeed meant the browser cash - do you know why that affected the finder context menus?
Also, Have you tried reinstalling dropbox? I mean of the original user.
Thanks a lot!
