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Forum Discussion

emphyrio's avatar
emphyrio
Helpful | Level 6
2 years ago

Missing icons on desktop

Hello, I tried Dropbox Backup. Bad idea. When I disabled it, two system desktop icons disappeared and there seems to be no way to get them back. I'm speaking about the "This PC" and "User files...
Desktop
Dropbox Backup
  • emphyrio's avatar
    emphyrio
    2 years ago

    Hello,

    I eventually fixed the issue yesterday.

    Dropbox was not guilty. It was another software's fault (Fences from Stardock) that I installed almost at the same time than Dropbox.

    But I must admit that I forgot about it.

    I just unistalled and reinstalled it and my icons came back!

    Sorry for the inconvenience.

    Thank you all for your help.

    Patrick

emphyrio's avatar
emphyrio
Helpful | Level 6

Hello,

I checked, it's not there.

Anyway, it is not a "normal" folder. It is the desktop icon you can show on the desktop by checking the corresponding setting in '*"themes-Additional desktop icons", in Windows settings.

I'm not sure about the settings names as my computer is in french, not in English.

I added a screen shot if it can help.

The missing icons are those shown on step 5.

Even if you check step 4 check boxes, the incons don't show any more on the desktop.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for your response, emphyrio.

 

Actually, even when enabling backup, the "This PC" folder should remain intact.

 

It's the folders inside (Downloads, Desktop, Documents) that would have been moved to Dropbox.

 

Are you able to locate these folders in Dropbox or your computer?

 

And is backup disabled now?

  • emphyrio's avatar
    emphyrio
    Helpful | Level 6
    2 years ago

    "This PC" icon disappeared at the moment I enabled Dropbox backup.

    I disabled it since then and it never reappeared.

    And it is now impossible to get it back with Windows corresponding setting.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      HI emphyrio, when you disabled the computer backup feature, did you have it revert the folders to their original locations?

      • emphyrio's avatar
        emphyrio
        Helpful | Level 6
        2 years ago

        Hi Jay 

        No he did it by itself.

        Now, my Desktop folder is: C:\Users\patri\Desktop

        There is no "Desktop" in my Dropbox folder. 

        When I use the Windows "Icons on desktop" settings, I can add or remove the Trashcan or the Network icons, for example, but either I check or uncheck "This PC" icon, it doesn't come back.

  • emphyrio's avatar
    emphyrio
    Helpful | Level 6
    2 years ago

    The fact is that the "This PC" icon disappeared at the exact moment I enabled Dropbox backup on my desktop.

    I then disabled it (thinking it would get "This PC" icon back, but it didn't).

    And it is now impossible to get it back via Windows settings.

     

    I can't find it anywhere on my PC or on Dropbox.

     

    How can I fix it?

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