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Christian A.8's avatar
Christian A.8
Explorer | Level 3
2 months ago

Memory leak in the mobile app on Android

Hi, I am using dropbox an various devices (Windows, Mac, iOS, iPadOS and Android). I prefer to keep all contents offline available, so I activated these options.   Right now, there is around 16...
Android
Mobile
Storage space
Christian A.8's avatar
Christian A.8
Explorer | Level 3
2 months ago

Windows

 

iOS

 

 

Samsung Galaxy Phone A53

 

 

Samsung Galaxy Tab S6

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Christian! Thanks for the screenshots. Before reinstalling the Dropbox app on your Android device, did you clear the Dropbox app’s cache (via the app settings)? I’d like to see if that makes any difference.

    • Christian A.8's avatar
      Christian A.8
      Explorer | Level 3
      2 months ago

      Yes, I did that.

      The screenshots were taken 1 (!) day after the complete deleteing + reinstall on both iOS and Android devices.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        31 days ago

        So just to clarify here, are you referring to the difference in the total amount of GB you notice or to how fast the cache is increased on Android Christian A.8?  

         

        As for your offline files, have you marked the exact same files to be available offline across all of your devices? 

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