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Forum Discussion
RobertPatton
4 years agoExplorer | Level 4
macOS Monterey 12 - Couldnt Start Dropbox
bn.BUILD_KEY: Dropbox bn.VERSION: 131.4.3968 bn.constants.WINDOWS_SHELL_EXT_VERSION: 48 bn.is_frozen: True machine_id: dd8495f4-eeb6-52f3-a698-4cbb0543dbcf pid: 3947 ppid: 1 uid: 501 user_inf...
Hannah
Dropbox Staff
Hey RobertPatton, welcome to the Dropbox Community and happy Monday!
I'd suggest that you try a more advanced reinstall of the Dropbox app, to see if that helps.
Let me know how it goes.
I'd suggest that you try a more advanced reinstall of the Dropbox app, to see if that helps.
Let me know how it goes.
RobertPatton
4 years agoExplorer | Level 4
That did not work and DB still fails to work on MacOS Monterey
- Hannah4 years agoDropbox StaffThanks for the update, Robert.
Are you still getting the exact same error message?
If so, can I reach out to you via email, so we can look into this further?- mickye4 years agoExplorer | Level 4
Hi!
Same problem here, is there any solution to it?
Thanks
- Hannah4 years agoDropbox StaffHey mickye, thanks for the nudge!
Did you try to perform an advanced reinstall of the application on your end? Did it not work?
- Hannah4 years agoDropbox StaffThat's perfect, I'm happy to hear that!
Of course, if you need us again, do let us know.
Have a great day!
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