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Forum Discussion
Mac OS Sequoia is arriving. Is DropBox ready?
Hi everyone, who remembers the chaos that happened last year with the Mac OS Sonoma update and all the issues we had with DropBox? There was a particular version that caused syncing to go haywire. I ...
Hi, I have a similar issue. I have two company Macs and both are not able to sync files. They both can start the desktop application (even though it takes longer than it usually did), but files don't sync. The interface appears to be syncing (i.e. "syncing 12 files"), but nothing really happens. Surprisingly, the firewall (which I cannot change) has Dropbox with "Allow incoming connection". Somehow, the connection is still blocked.
I've tried re-installing a couple of times but this didn't solve the problem.
Running on apple silicon (sequoia). Having a ton of issues with recently - not sure if it coincided with the last dropbox software update (saw last stable release was ~one week ago, which is when dropbox.com said it last received any activity from my computer).
The app initially said no internet connection - which didn't make sense. After restarting the computer it was stuck on "Starting..." but never started. So downloaded the latest beta and it connected and logged in and seemed like it was syncing. But then the syncing seemed to halt.
And a restart later we're back to hanging on starting. Not sure what the issue is. I'll uninstall and reinstall the beta again.
Thanks Mark . I actually tried that when the issue first arose and it didn't seem to make a difference. Post restart it was stuck on "starting." The issue seems to have resolved after I installed the latest beta - it now starts and syncs automatically on restart. I also removed some large parallels disk files from the drive so not sure if that was causing issues too.
Thanks!
