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Forum Discussion

dashingdan's avatar
dashingdan
Explorer | Level 4
2 years ago

Mac downloads folder has moved, Airdrop no longer functions

Good morning guys - how can I restore my Downloads folder (most current MAC OS) to where Apple expects and needs for it to be so Airdrop will function ?  I need Airdrop more than dropbox in this day of competitive file sharing.  Im a LONG time user and fan, love to keep my subscription but only if dropbox will play nice in the new OS and allow Airdrop to deposit files in the download folders.


What is the fix ?

 

Thanks

 

Dan Harley

Sr. PM Major Pharma.

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey dashingdan, thanks for reaching out to our Community and sorry to hear about your issue.

     

    Indeed, our engineers are currently investigating this issue.

     

    In the meantime, you have a couple of options to choose from:

     

    1) You can disable backup for the downloads folder, by following the steps here:

    • Click the Dropbox icon in your menu bar (Mac).
    • Click the Sync and Backups tab.
    • Click Mac.
    • Click Change folders.
    • Uncheck the box next to the Downloads folder.
    • Click Save.

    2)  If you’d like to continue backing up the downloads folder, you’ll need to delete and re-enable Dropbox Backup.

     

    I hope this helps, but let me know if you have any questions.

    • gneissguy's avatar
      gneissguy
      New member | Level 2

      Likewise, I also ran into the issue with the Dropbox Backup interfering with my use of AirDrop.  The fix of removing the Dropbox backup did work, but Dropbox seriously needs to disable this "feature".  I also value the use of AirDrop, possibly even more than I do Dropbox.  Too many of these "features" and I'll be looking at moving 100% to iCloud.  

    • Baronski's avatar
      Baronski
      Helpful | Level 5

      This post is from June, but it still isn't fixxed??

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