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Forum Discussion
M1 macOS version uses 500+MB or RAM
I use an 8GB MacBook Air and it routinely runs out of RAM and starts running slow. I recently was checking to see what the memory hogs are and the biggest is the browser, but I see that DropBox take...
Yes, that would be fine. I receive emails from you already, so I assume you have my email address. I don't want to post it here in a public forum.
BTW, here is another data point - my wife's 2020 M1 MBA. It is using 538.5MB of RAM.
Hannah
Dropbox Staff
Dropbox StaffThanks for the additional info! I just sent you an email, so we can continue from there. 🙂
Seems all OS do have the same problem
I have 6000 files running on Windows and a RAM usage of 300MB.
What can I do to solve this?
- Nancy
Hey McSpeedmouse! Sorry to hear you’re having the same issue.
Before looking into this further, can you please let me know if you’ve checked the Help Center article Walter linked above?
This can help us isolate the issue more and guide you further.
You can't fix this, the excessive memory consumption is just the way DropBox is designed. They danced all around the issue and never would tell me what the memory consumption should be. We have had 5 MacBooks and they all exhibit the same excessive RAM usage. The solution is to switch to another storage vendor.
- I might not have seen that article, but is is fully in line with my reads so far : RAM and CPU usage get out together to confuse the less pc minded people...
Furthermore I can say that I am nowhere near the mentioned 300K files (only 6K)., still my Ram usage is 300MB, at a CPU usage of 0%. Therefore I also see no reason why I would need to go selective of the program (Dropbox) is behaving correctly. McSpeedmouse,
I don't think I am fully understanding your last reply. If you are stating that 300MB is too much for the number of files you have on Dropbox, then I would agree with you. I stated if you want to fix that excessive memory consumption, you will need to switch to another online storage vendor, because DropBox is stating this is how their app works. In other words, it's not a bug, it's a feature. If you are stating this RAM consumption is okay, then you are good to go and don't need to do anything but enjoy your Dropbox app.
BTW, you will likely find that it is using more than 300MB if you look at all of the DropBox processes running and add up the RAM usage for all of them. See my previous post showing the task manager with all of the processes running. Dropbox has chosen an architecture for their app that is not easy on the RAM usage.
I am waiting an official reply from the Dropbox team...
I am awaiting a solution ... or a confession...
Yeah, I would not hold my breath for either of those! Their recommendation will be to upgrade your computer with more RAM. BTW, the only reason I am still using Dropbox is my accounting program uses it for shared storage, so until I change accounting programs, I am stuck with it.
