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laingash30's avatar
laingash30
New member | Level 2
3 years ago

Logged into the mobile app on my iPhone but I can't see my files

Hi, just upgraded my iPhone from 11 to 13.

Logged into dropbox but can't see my files?

 

Mobile
Restore
  • Rich's avatar
    Rich
    3 years ago
    laingash30 wrote:

    Logged into dropbox but can't see my files?

    Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago
    laingash30 wrote:

    Logged into dropbox but can't see my files?

    Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

    • laingash30's avatar
      laingash30
      New member | Level 2
      3 years ago

      Great spot- auto signed in with an account I didn't know I had.

      Have resigned in with my proper account.

      All good now 

      Many thanks

      Rob

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