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Forum Discussion
Installation fails for people from Serbia due to certificates - Solution (Windows)
I've noticed that Dropbox has been failing to upgrade from v112 to v113 last week. I've decided to uninstall it and try installing it manually, but the installer would stop with "Error 2" (v114 is al...
Thank you @bgr, found the installation logs and saw the "ssl.SSLError: nested asn1 error (_ssl.c:4034)" but didn't know what to do with it. Fortunately, I was able to find your answer and it really helped. In my case, it wasn't the certificate you mentioned, but it was "24x7.co.yu Root CA". Thanks once again!
I have this problem both on my laptop (win7) and my PC (win10). Both of them have MUP government certificates, I need those for dealing with tax and signing documents. Having this problem since last month, and it gave a lot of headache so BIG thanks to @bgr for finding this problem. My current Dropbox version is 108.4.453 and all attempts to update it have failed. So about 100 times a day my firewall gives me a message that Dropbox is trying to update and that is very annoying when you are trying to work. So, my Dropbox v108 is still working, I managed even to reinstall it to that version using offline installer. But nothing more. So about deleting those certificates...
Can someone confirm that deleting MUP certificates will make application like ePorezi (or logging in with id card on government websites) stop working properly? Or maybe not, because they belong with that Čelik app...
And a plea for Dropbox developers... Can we expect to have a workaround for this in some future updates? Even if those certificates are bad, isn't it better that Dropbox installation can just skip and ignore an invalid certificate unless it is required for the application to work. And I don't see what Dropbox have to do with those certificates in the first place?
Thanks!
Lusil
Dropbox Staff
Dropbox StaffHey peeps, thanks for all the reports.
If you are still having trouble with this, could you submit a ticket to our team from this link, so that they can look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Thanks again, everyone!
If you are still having trouble with this, could you submit a ticket to our team from this link, so that they can look into this with you?
If you have any trouble creating a ticket, just give us another nudge and we'll be more than happy to send you one.
Thanks again, everyone!
