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Forum Discussion

Judy Foster's avatar
Judy Foster
New member | Level 2
3 months ago

I can't log in to my Dropbox Family account after my laptop was updated to Windows 11.

My laptop was recently repaired and update to windows 11.  I can no longer access my dropbox family account.

 

Any suggestions?

Account Access
desktop
Dropbox Family
Windows
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Judy Foster! Welcome aboard the forum.

     

    Can you provide a few more details as to what you see exactly when trying to sign in to Dropbox? 

     

    Any screenshots you can send over will be appreciated, as we’ll have a visual this way.

     

    Keep me posted.

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