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Forum Discussion

Hgadvocate's avatar
Hgadvocate
Explorer | Level 3
2 years ago

I cannot access Dropbox from any of my accounts, from any location

I cannot access Dropbox from any of my accounts, from any location (different Wi-Fi), or from any device, whether the app or a web browser. Except from a cellular connection.

Account Access
Desktop
Error Messages
Web
  • OzarkRadio's avatar
    OzarkRadio
    2 years ago

    We were having the same issue, it looks like it just resolved itself.  Here is the tracert before and after. 

     

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Whats the errors? What happens? 

     

    We need a bit more info here. 

    • Hgadvocate's avatar
      Hgadvocate
      Explorer | Level 3
      2 years ago
      The error is no response. It never connects. When I try with a browser, the Dropbox site won’t load at all. Like when there is no internet connect, except I am connected to the internet for everything else (email, web surfing, etc). Same with app devices - no connection at all.
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        Have you checked things like firewall and filtering software? LittleSnitch has also been known to do this

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