You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Hgadvocate
2 years agoExplorer | Level 3
I cannot access Dropbox from any of my accounts, from any location
I cannot access Dropbox from any of my accounts, from any location (different Wi-Fi), or from any device, whether the app or a web browser. Except from a cellular connection.
- 2 years ago
We were having the same issue, it looks like it just resolved itself. Here is the tracert before and after.
Hgadvocate
Explorer | Level 3
The error is no response. It never connects. When I try with a browser, the Dropbox site won’t load at all. Like when there is no internet connect, except I am connected to the internet for everything else (email, web surfing, etc). Same with app devices - no connection at all.
Mark
2 years agoSuper User II
Have you checked things like firewall and filtering software? LittleSnitch has also been known to do this
- Hgadvocate2 years agoExplorer | Level 3A mini Mac, an iMac, a laptop, a tablet and an iPhone. The firewalls are off. Yet none will connect. Different locations - office, coffee shop, etc. - yeild the same result. Also three different accounts - two free, one subscription. Same thing.
- Mark2 years agoSuper User II
Yet the phone works if you connect via cellular?
- Hgadvocate2 years agoExplorer | Level 3Correct.
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