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Forum Discussion

Steve S.77's avatar
Steve S.77
Helpful | Level 6
3 years ago

How do I access my vault?

I am trying to access my vault from the web portal. I look on the left hand scroll window and my vault is grayed out. I cannot interact with it. How do I access my vault?

Dropbox Vault
Setting up the apps
Web
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Steve S.77, thanks for bringing this to our attention.

     

    Could you clarify exactly what you're experiencing on the site?

     

    A screenshot of this would help us greatly and will help me to assist further!

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        3 years ago

        Just for clarification, are you accessing it from the Dropbox site directly, or via another app, such as the Dropbox for S Mode app?

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