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Forum Discussion
High memory usage is unsolvable
I really like Dropbox, more than Google Drive. But it is in the past. I prefer Google Drive now. What I really hate about Dropbox is the high memory usage. I already tried to uninstall and reinstall, but it is gotten worse. Even doing nothing, the used memory is around 290-300MB, and now after reinstalling, it can even exceed 400MB. The "Dropbox preferences (32-bit)" process eats the most memory. My files are around 65.000 and saved inside "D:\Documents.Cloud\Dropbox\". In my Windows 11, Dropbox is the second-highest memory usage after the browser (with many opened tabs). Why is it still not yet solved, even after years and many users are complaining about it?
I also already tried to check whether there are symlinks in the Dropbox folder, but there is nothing with the following codes.
Get-ChildItem -Path "D:\Documents.Cloud\Dropbox\" -Force | Where-Object { $_.LinkType -ne $null -or $_.Attributes -match "ReparsePoint" } | ft FullName,Length,Attributes,Linktype,Targetand
dir /AL /S D:\Documents.Cloud\Dropbox\I used to have one that points to a folder inside Dropbox, but I did not create any symlinks after a clean installation of Windows. My Windows installation is also due to another problem with Dropbox that won't show thumbnails.
- Megan
Dropbox Staff
Hi hikkuto, I hope you're doing well!
As a first troubleshooting step, it'd be nice if you had a look at this Help Center article.
Also, feel free to let me know the version and syncing status of your app.
Can you check, and keep me posted?
Thanks!My Dropbox version is v133.4.4089. There is no conflict, not uploading/downloading, or whatsoever, and the files are all synced.
I also deleted any desktop.ini, thumbs.db, temp files started with ~$.
Quit and rerun the Dropbox, but it still takes 324MB.
