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MarcSheldon's avatar
MarcSheldon
Explorer | Level 3
3 years ago

High CPU usage on Mac

Running Dropbox v158.4.3464 on macOS 12.6 on a 2018 MacBook Pro 13 inch with 16 GB.   The app is using 120+% CPU constantly on my Mac. There are NO files currently being synced on either machine....
Desktop
Dropbox Plus
Storage space
MarcSheldon's avatar
MarcSheldon
Explorer | Level 3

Hi Hannah,

 

sadly, nowhere close. I have 38,173 files and folders in my Dropbox folder on my computer. That should not represent a problem, I would think.

 

Any other ideas?

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi MarcSheldon, have you already tried reinstalling the Dropbox desktop application using this link?

  • MarcSheldon's avatar
    MarcSheldon
    Explorer | Level 3
    3 years ago
    Did the reinstall too, and there is no change in the CPU use. It did drop briefly but then came up again to 120%.
    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey MarcSheldon, sorry to jump in here, but could you let us know if you noticed this problem after updating your computer's OS perhaps?

       

      Also, does it persist on the latest, stable version of the desktop app?

       

      Apart from that, have you tried quitting all other apps/services running on your computer to see if that helps?

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