We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

rosstcorbett's avatar
rosstcorbett
Explorer | Level 4
5 years ago

Help! Unable to connect to Upstart: Failed to conenct to socket/com/ubuntu/upstart

Hi there, Dropbox seemed to have stopped working. So I went onto the terminal to restart it. When I tried to restart it I got this message: Unable to connect to Upstart: Failed to conenct to so...
  • Здравко's avatar
    5 years ago

    rosstcorbett wrote:

    ...

    Dropbox seemed to have stopped working. So I went onto the terminal to restart it.

    When I tried to restart it I got ...


    Hi rosstcorbett,

    First, how exactly you try "restart" your Dropbox application? Dropbox work don't have be related in any way to used "root" service. Where you exactly receive the error message? Can you post the exact commands and results?

    Next, is there some reason you use "upstart"???! It was deprecated almost 5 years ago (even still available for use)! Present day "systemd" is in use typically. What kind of Ubuntu version are you use - isn't it too old?!

    I would advice you switch permanently to "systemd" or, even better, reinstall latest Ubuntu version (or least upgrade):

    sudo apt-get update
    sudo apt-get dist-upgrade

    😏

    Good luck.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!