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Forum Discussion

Michelle J.6's avatar
Michelle J.6
New member | Level 1
10 years ago

Files won't open - what can I do?

With the exception of 2 of my picture files, I am unable to open any of them. Why can't I access my pictures. I am very, very upset about this and need a solution. Please help!!! I never deleted thes...
Desktop
File access
Setting up the apps
Web
Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 years ago

You need to provide more information about what you're doing, Lisa. Are you opening the files from the Dropbox folder on your computer, or through the Dropbox website? Do you have the proper program installed to open these files? Are you getting any error messages? Have the file extensions changed on the files? etc. The more information that you can provide, the better the chances are that we'll be able to help.

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