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Forum Discussion

fridebidehu's avatar
fridebidehu
Helpful | Level 5
3 years ago

File syncing and the "Downloads" folder (macOS)

-- Using macOS Monterey 12.6 with Safari 16.0 and Dropbox desktop app v157.4.4808 --   Situation: I am backing up the folders in my ~/ with Dropbox backup. Among them is the "Downloads" folder. T...
desktop
Dropbox Backup
Mac
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi fridebidehu, thanks for bringing this to our attention.

 

We've not heard of other users experiencing this same download speed issue. Do you have the bandwidth settings restricted in any way in the app?

 

Does this same behavior occur with any browser you're using to download files?

 

This will help me to assist further!

  • fridebidehu's avatar
    fridebidehu
    Helpful | Level 5
    3 years ago
    No bandwith restriction.
    I did not try and will not try with another browser.
    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hey fridebidehu, how are you today?

       

      As a workaround, I would suggest that you pause syncing or quit the Dropbox application, while you're downloading files.

       

      I hope this helps!

      • fridebidehu's avatar
        fridebidehu
        Helpful | Level 5
        3 years ago
        Actually I do not need a workaround. I have seen a design flaw.

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