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Forum Discussion
File Explorer crashes on dropboxfiles in Windows 11 after update Windows
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details...
- I can access my Dropbox files from within my programs, li...
Hi wilfred01, let's see what we can find on this!
Have you tried restarting your device by any chance?
If I were you, I'd temporarily disable any antivirus or security programs on my computer too. And then reinstall the Dropbox application, just to see if that test will work.
You can find specific instructions for reinstalling the Dropbox desktop app in this Help Center article.Let me know!
Megan
Dropbox Staff
Dropbox StaffHi wilfred01, let's see what we can find on this!
Have you tried restarting your device by any chance?
If I were you, I'd temporarily disable any antivirus or security programs on my computer too. And then reinstall the Dropbox application, just to see if that test will work.
You can find specific instructions for reinstalling the Dropbox desktop app in this Help Center article.
Let me know!
Thanks Megan,
I restarted several times.
Now all firewalls are off.
Avast and built-in windows.
Although dropbox is currently syncing the problem seems to be solved! but what do I do with security?
Can I put the firewalls on again or am I getting the same problems?
I've re-enabled the Avast and Windows firewalls, restarted the PC and dropbox works perfectly again... many thanks.
regards Wilfred.
