You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

DesignFairy's avatar
DesignFairy
Explorer | Level 3
3 years ago

Error message dropbox_errorjq2xw4ti.txt

Hello, So, I got the bright idea to follow someone's advice to use Automator to allow me to use multiple Dropbox accounts at once on my Mac. Well, I decided it was too much for me and that I only ne...
Desktop
Error Messages
Install
Mac
Uninstall
  • Walter's avatar
    Walter
    3 years ago

    Hey DesignFairy, thanks for sending us the complete error log. 

     

    Could you try an advanced reinstall and let us know if this persists for you?

     

    Thanks so much!

DesignFairy's avatar
DesignFairy
Explorer | Level 3

Thank you for that clarification!

 

Here are screenshots of the .txt file. Can anyone please tell me where the issue is? What do I need to do for the desktop app to open on my Mac again?

 

Thank you!

 

 

 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey DesignFairy, thanks for sending us the complete error log. 

 

Could you try an advanced reinstall and let us know if this persists for you?

 

Thanks so much!

  • DesignFairy's avatar
    DesignFairy
    Explorer | Level 3
    3 years ago

    It worked!!!!!! Yay!!!!!

     

    Thank you, Walter.😃

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Happy to hear that DesignFairy - thanks for keeping me in the loop too.

       

      See you around the Community and take care!

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