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Forum Discussion
frogtheme
2 years agoExplorer | Level 4
Dropbox syncing 28 files forever
Dropbox is syncing 28 files forever.
How do I know wich files are these?
How can I solve this problem?
frogtheme
Explorer | Level 4
It's stuck for days now. Other files seems to be syncing, just a little slower than usual.
I've rebooted the bomputer sereval times.
I tried installing dropbox again and deleted the dropbox cache folder.
The number only changes when there is other things syncing. But these 28 remains there a never sync.
There is no sync issues, the sync issues I had before I solved by renaming the files.
EvanDBX
2 years agoDropbox Staff
Hi frogtheme, thanks for the reply!
Can you tell me approximately how many files are syncing locally on your computer? To check this, you can right click on your Dropbox folder and then click properties. That should bring up the overall number of files.
Additionally, are there any other apps currently running in the background that might interfere with Dropbox? Such as an antivirus for example.
Can you also try closing any other apps temporarily and see if anything changes alongside restarting your router?
Keep me updated!
- frogtheme2 years agoExplorer | Level 4
I tried closing other apps, but the problem persists.
I already restart my router everyday.
- Hannah2 years agoDropbox Staff
Thanks for the additional info here, frogtheme.
The performance of the Dropbox desktop app can decline if you have more than 300K files synced to your computer.
Can you try to remove some folders, using selective sync, to see if that helps?
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